No refunds. All sales are final.
Private Lessons expire one year from date of purchase.
Group Classes expire at the end of the series purchased.
Unused lessons may be transferred once with written permission but remain with the same expiration date.
If less than 3 people show up to a walk-in Group Class, we will teach it as a 20-minute private lesson.
Dance Shoes may be exchanged within 14 days if never worn. You will need to pay $15 to ship them back, and $15 shipping to receive a new pair. Custom orders are not exchangeable or returnable.
A 24-hour notice must be submitted when canceling or rescheduling a lesson, or the lesson will be charged. The lesson will also be charged if missed or forgotten.
Students who arrive more than 10 minutes late to a group class must stay seated, not to join or interrupt the class.
There is no contract or membership fee to dance with us!
We wish to provide you a relaxed, non-pressuring, warm & "tropical" feeling while dancing with your fun & friendly instructors! We want you to be comfortable at your second home with us! If you have a concern, please communicate it to us. Thank you for choosing Tropical Ballroom!