No refunds. All sales are final.
Services expire one year from the date of purchase.
Unused lessons may be transferred once with written permission but remain with the same expiration date.
Group classes are per-person. Private lessons are per-person or per-couple.
Dance shoes may be exchanged within 14 days if never worn. A $15 shipping & handling fee applies for every exchange made, both to send shoes back and to receive a new pair. Custom orders are not exchangeable or returnable.
A 24-hour notice must be submitted when canceling or rescheduling a lesson, or the lesson will be charged.
The lesson will also be charged if missed or forgotten.
Students who arrive more than 10 minutes late to a group class must stay seated, not to join or interrupt the class.
There is no contract or membership fee to dance with us!
We wish to provide you a relaxed, non-pressuring, warm & "tropical" feeling while dancing with your fun and friendly instructors! We want you to be comfortable at your second home with us! If you have a concern, please communicate it to us. Thank you for choosing Tropical Ballroom!